Terms of service
Welcome to Equitee Urban Clothing! Before shopping with us, please review the following Terms and Conditions carefully. By accessing or using our website, you agree to be bound by these terms. If you have any questions, feel free to contact us at [insert email/contact].
1. General Information
-
These Terms and Conditions govern the use of our website and services.
-
You must be at least 18 years old or have parental/guardian consent to make a purchase.
-
By placing an order, you confirm that the details you provide are accurate and complete.
2. Products and Services
-
Fast Fashion Promise: Our store is a fast-fashion brand offering limited-edition designs that change frequently. Products may sell out quickly, so act fast to grab your favorites!
-
Product Descriptions: We aim to provide accurate product descriptions, but minor variations in color or design may occur due to screen settings or manufacturing.
-
Availability: We reserve the right to limit quantities, discontinue products, or modify collections at any time.
3. Orders and Payments
-
Accepted Payment Methods: We accept major credit/debit cards, UPI, wallets, and other secure payment methods.
-
Pricing: All prices are displayed in INR (Indian Rupees) and include applicable taxes. We reserve the right to adjust prices without prior notice.
-
Order Confirmation: Once your order is placed, you will receive an email confirmation. Please review this carefully and contact us immediately if there are any errors.
-
Cancellations: Orders can only be canceled before they are processed. Please contact us within 24 Hours.
4. Shipping and Delivery
-
Delivery Areas: We currently ship across India. Shipping fees will be displayed at checkout.
-
Delivery Time: Orders are typically delivered within 5-10 business days. Please allow extra time for remote areas or during peak seasons.
-
Tracking: A tracking link will be provided via email once your order is dispatched.
-
Lost or Delayed Orders: In rare cases of delays, please contact us for assistance. We are not responsible for delays caused by courier services or unforeseen events.
5. Returns and Refunds
-
Eligibility: Returns are accepted within 7 days of delivery for unused, unworn, and unwashed items with original tags and packaging.
-
Process: To initiate a return, contact us at hello@equiteeurban.in with your order details.
-
Refunds: Approved refunds will be processed within [insert timeframe] via your original payment method.
-
Non-Returnable Items: Limited-edition and discounted items are final sale and cannot be returned or exchanged.
6. Prepaid Order Benefits
-
Prepaid orders may qualify for additional discounts or offers. These are non-transferable and subject to change.
-
Refunds for prepaid orders will be processed within the stated timeline in case of order cancellation or product return.
7. Intellectual Property
-
All content on this website, including but not limited to text, graphics, logos, and images, is the property of Equitee Urban Clothing and is protected by intellectual property laws. Reproduction or unauthorized use is strictly prohibited.
8. Limitation of Liability
-
Equitee Urban Clothing is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or services.
-
We are not responsible for delays, interruptions, or data loss caused by third-party services or events beyond our control.
9. User Conduct
-
You agree not to misuse our website by attempting unauthorized access, introducing malicious software, or engaging in fraudulent activities.
-
We reserve the right to terminate access for any user who violates these terms.
10. Changes to Terms
-
We may update these Terms and Conditions from time to time. Any changes will be posted here, and your continued use of the website constitutes acceptance of these updates.
11. Contact Us
For any questions, concerns, or feedback, reach out to us at:
-
Email: hello@equiteeurban.in
Thank you for choosing Equitee Urban Clothing! Stay stylish and unique with our exclusive designs.